In a factory the most important operation is painting. At the painting site there are always two workers working at the same time, although due to the physical setup, they cannot help each other. Arrivals at the painting area occur according to a Poisson process with an average arrival rate of 100 per day. Each collaborator takes an average of 27 minutes to paint an article. Lately, the excess of ongoing work is a cause for concern, so management is considering expanding the painting area and hiring a third worker. (It is assumed that the 3rd worker, after a training period, will also take an average of 27 minutes per piece). After the advancement of technology, the other option would be to buy a robot to carry out the workers' task, since it is known that the average time it will take for each piece is 10 minutes.